Board Thread:Disney Magic Kingdoms Discussion/@comment-39171461-20190417185821

I haven't played too long, but thought I understood the basic game play. If you want a character or to level up a character, you complete the "tasks" that are listed in the Requirements list. However, I am now discovering that just because you complete a task, doesn't mean you get credit for it! You only get a chance at getting credit. That makes no sense. For instance: I reported to support that I am trying to raise Dale to level 2. The requirements show I have 2/3 task completed. To me, I think I only have one more to go. I sent Buzz on the task. In the screenshot you will see it is completed (Space Orbiting) but I haven't checked it off yet.

When I clicked on Buzz, I expected to go back to Dale and be able to level up. Not so.

I had to complete a few more tasks before finally able to level up. I really noticed it while trying to get Donald. STILL don't have him even though I have met the requirments multiple times.

Accordng to support: "If you perform the actions, you’ll have a chance to get the items. If you are unlucky, give it another try at a later time. This is not a bug, but a game feature."

Any tips for improving my odds?  