Board Thread:Game Discussion/@comment-32292803-20170725170633/@comment-32773829-20170804233601

The events recycle regularly. You're likely to get all the characters the next time around. I myself began the game during a past Beauty and the Beast event. Just like others, I didn't get all the characters because I began late in the event. Then they recently ran another Beauty and the Beast event, and I was able to pick up the rest of the characters and attractions I didn't already have.

The events seem to be improving based partly upon user feedback. The last time they ran a Mulan event, it was impossible to get good stuff without spending a whole lot of gems. From what I could tell, everyone was forced to buy a Mickey costume before getting anything else, and odds of getting characters after that were very low. At 60 gems per chest, that adds up fast, so I didn't spend any of mine during that event. But since then, events seem to have improved. Odds are more reasonable now, and they're no longer forcing users to buy essentially worthless stuff before getting the chance at characters and attractions.

So hang in there and be patient. You'll get everything eventually.