Board Thread:Disney Magic Kingdoms Discussion/@comment-37972518-20181229144838/@comment-38470328-20190306221249

You might have too little memory left in your device?

This quote is from Gameloft support site:

" For the game to run smoothly, on mobile devices you should have at least 2GB or RAM and at least 1GB of free memory. Also, make sure to close all the running apps in the background and to close the auto-update feature. Restart the device and try again to open the app. If these steps fail, reach us out using this link: http://gmlft.co/DMK_CM_CustomerCare and our agents will guide you through further!"